Question 1

How can I make a reservation?

Accepted Answer

You can make a reservation by clicking on “Book Now” or “Room” and select the duration of your stay and the room type you require. Then follow the instructions to complete the reservation. Once completed a member of our team will contact you to confirm the reservation and discuss payment options. You may also choose to contact our reservations team via phone or WhatsApp on +233 (0) 559586206

Question 2

What is the cancellation policy?

Accepted Answer

You can cancel reservations at anytime before arrival, however, once payments are made, we consider the reservation to be secured. From this point payments are non-refundable. Guests are permitted to make changes to their reservation.

Question 3

Do I need a credit card to make a reservation?

Accepted Answer

No, you can make reservations without a credit card. Once reservations are made through our website, a member of our team will contact you to discuss your preferred payment method.

Question 4

Can I modify my reservation?

Accepted Answer

Yes, you can modify your reservation at anytime prior to your arrival. However, if payment has been received for your booking, your modifications may not reduce the number of days or value of your original booking.